Program Design

Working with your unique set of circumstances, Return on Incentives can create a custom event of any size. Our specialized, boutique approach allows us the creative freedom to make almost anything happen—on paper and in reality. We’ll craft an incentive travel program, meeting or event for you personally, and we won’t rest until it meets all of your needs—big and small.

• Strategic planning of your qualification criteria to ensure program success and profitability
• Location selection
• Event design
• All agenda elements
• Onsite and offsite functions
• Gala dinners
• Welcome receptions
• Team building
• Activities

Attendee Communication

Finding the right way to communicate with attendees before, during and after an event ensures that their experience meets all your necessary benchmarks. From start to finish, Return on Incentives can create a customized communications plan for your attendees, to keep them on track and engaged in the lead-up to your event, and to answer questions quickly and efficiently. Your attendees will know exactly what to expect—and what to do when the unexpected arises.

• Event website
• Registration platform
• Marketing communications
• Promotional mailings
• Email and phone customer service

Program Management

The logistical component of planning a meeting or group incentive travel program can quickly become a full-time job (or jobs!). Return on Incentives’ experienced event planners will handle all of the details to make your event as seamless as possible, while always keeping an eye on the bottom line. Our long-standing relationships with vendors throughout the travel industry ensure that you’re getting the best service at the best price.

• Air ticketing and management
• Hotel sleeping room and meeting space blocks
• Website and registration management
• Menu selection
• Vendor contract negotiations
• Budgeting
• Program deliverables and deadlines
• Final billing reconciliation

Support

The Return on Incentives experience is not a one-size-fits-all mentality. Our approach gives us the freedom to meet each need personally, change tactics quickly, and answer questions efficiently. You’ll never wonder who to call, or where to get the support you’re looking for—before, during or after an event.